Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions 
When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency you select.
Your payment details will be stored securely, and you’ll be charged for each scheduled delivery unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their duration unless canceled.
By purchasing a subscription, you agree to receive and pay for a minimum of two orders before cancellation is available. Subscription cancellations can only be made after the second order has been processed and paid for.
After your second order, if you want to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to manage your subscription easily.
Please see our returns policy for more details regarding returns and refunds.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.